Business Customer Agreement
NavPal Website Business Customer Agreement and Policy
Welcome to the NavPal website. By accessing or using our website, you agree to be bound by the following Business Customer Agreement and Policy. This document outlines the terms and conditions governing your use of the site and the purchase of any products or services from NavPal. Please read this agreement carefully before proceeding.
1. Introduction
NavPal and eStock Direct are brands and registered trademarks owned by **DP Brands Ltd**. All intellectual property related to these brands, including but not limited to logos, product names, website content, and any related material, is the exclusive property of DP Brands Ltd. Unauthorized use of these trademarks or intellectual property is prohibited.
2. Definitions
- **Customer**: Any individual, company, or entity purchasing products or services through the NavPal website.
- **Products**: Any hardware, software, or services offered by NavPal, including but not limited to GPS devices, accessories, and associated services.
- **Agreement**: This document, setting out the terms and conditions for use of the NavPal website and purchase of products or services.
3. Account Registration and Security
- **3.1** To purchase products from the NavPal website, customers may need to create an account. You agree to provide accurate and complete information during registration and keep your account information up-to-date.
- **3.2** You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- **3.3** NavPal reserves the right to suspend or terminate any account that is suspected of fraudulent activity or violates any terms of this agreement.
4. Product Information and Pricing
- **4.1** NavPal strives to ensure that all product descriptions and prices listed on the website are accurate and up to date. However, errors may occasionally occur.
- **4.2** NavPal reserves the right to correct any pricing or product description errors without prior notice, including after an order has been placed.
- **4.3** Prices displayed on the website are exclusive of applicable taxes and shipping costs unless otherwise stated.
5. Orders and Payment
- **5.1** All orders are subject to acceptance by NavPal. NavPal reserves the right to refuse or cancel any order, whether or not the order has been confirmed.
- **5.2** Payments must be made in full at the time of purchase. NavPal accepts various payment methods, which will be displayed during the checkout process.
- **5.3** In the event of a payment issue or suspected fraud, NavPal reserves the right to cancel or withhold the processing of an order until the issue is resolved.
6. Shipping and Delivery
- **6.1** Shipping times and delivery estimates are provided for your convenience and may vary depending on the shipping method selected.
- **6.2** NavPal will make every effort to deliver your product on time. However, NavPal is not liable for any delays due to unforeseen circumstances beyond our control, such as customs delays or courier service issues.
- **6.3** Shipping costs are calculated during checkout and are based on the shipping destination and the size/weight of the product.
7. Returns, Refunds, and Warranty
- **7.1** NavPal offers a return policy for defective products within the specified warranty period. The return period will be specified on the product page or in the warranty documentation provided with the product.
- **7.2** To initiate a return, the customer must contact NavPal customer support for a return authorization number. Unauthorized returns will not be accepted.
- **7.3** Refunds will be processed after the returned product has been received and inspected. NavPal reserves the right to refuse returns for items that have been damaged or altered by the customer.
- **7.4** Products are covered under their respective manufacturer's warranty, which may vary depending on the product category. Please refer to the specific warranty details for each product.
8. Limitation of Liability
- **8.1** NavPal and DP Brands Ltd will not be held liable for any indirect, incidental, or consequential damages arising from the use of its products or services.
- **8.2** In no event will the liability of NavPal or DP Brands Ltd exceed the purchase price of the product or service in question.
9. Intellectual Property Rights
- **9.1** All content, design, logos, product names, and related materials on the NavPal website are the intellectual property of DP Brands Ltd and may not be used without explicit permission.
- **9.2** Unauthorized use of NavPal, eStock Direct, or any related intellectual property is strictly prohibited and may result in legal action.
10. Privacy Policy
- **10.1** NavPal is committed to protecting your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy, which can be found [here](insert-link).
- **10.2** By using the website or purchasing products, you agree to the collection and use of personal information in accordance with this policy.
11. Governing Law and Dispute Resolution**
- **11.1** This Agreement is governed by and construed in accordance with the laws of [your jurisdiction].
- **11.2** Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in [your jurisdiction].
12. Changes to Terms and Conditions
NavPal reserves the right to update or modify this Business Customer Agreement and Policy at any time. Changes will be posted on the website, and continued use of the site implies acceptance of the revised terms.
Contact Information
For any questions or concerns about this Agreement or your order, please contact NavPal customer service at:
Email: contact@navpal.co
Phone: 0808-189-0191
By using this website and purchasing any products, you agree to abide by the terms and conditions outlined in this Business Customer Agreement and Policy.
**NavPal** and **eStock Direct** are brands and trademarks of **DP Brands Ltd**.